Privacy Policy
Last updated: January 4, 2026
1. Introduction
Welcome to AIScale ("we," "our," or "us"). We respect your privacy and are committed to protecting your personal data. This privacy policy explains how we collect, use, disclose, and safeguard your information when you visit our website aiscale.pro and use our AI automation services.
By using AIScale, you agree to the collection and use of information in accordance with this policy.
2. Information We Collect
2.1. Information You Provide
- Contact Information: Name, email address, company name
- Account Information: Username, password (encrypted), profile data
- Communication: Messages, inquiries, support requests
- LinkedIn Data: Profile information, connections, posts (if you connect via LinkedIn)
2.2. Automatically Collected Information
- Device Information: IP address, browser type, operating system
- Usage Data: Pages visited, time spent, click patterns
- LinkedIn API Data: Public profile data, professional information
2.3. Cookies and Tracking
We use cookies and similar technologies:
- Essential Cookies: Required for site functionality
- Analytics Cookies: Google Analytics 4 (GA4) to understand user behavior
- LinkedIn Cookies: When you connect via LinkedIn, their cookies may be set
3. LinkedIn API Integration
3.1. Data Collected via LinkedIn
When you connect your LinkedIn account, we may collect:
- Public Profile: Name, headline, profile picture URL, location
- Professional Info: Current position, company, industry
- Connections: Only if you explicitly grant permission
- Activity: Public posts, comments, shares
3.2. How We Use LinkedIn Data
- Verify your professional identity
- Pre-fill registration forms
- Personalize our AI automation recommendations
- Network with business contacts
- Provide social proof through mutual connections
3.3. LinkedIn Data We DON'T Collect
- Private messages or InMail
- Connection lists (unless explicitly shared)
- Profile views or browsing history
- Private profile information
- Recruiter or hiring activity
4. How We Use Your Information
To Provide Services
Respond to inquiries, deliver AI automation solutions, schedule consultations
For Analytics
Track website usage, AI referrer sources, optimize our content
For Marketing
Send newsletters (with unsubscribe option), promote services
For Compliance
Maintain audit trails, comply with legal obligations
5. Data Sharing & Disclosure
5.1. We DO NOT Sell Your Data
We never sell, rent, or trade your personal information with third parties.
5.2. Third Parties We Share With
- Snowflake CRM: Secure database for lead management (encrypted)
- Supabase: Vector database for RAG and document storage
- LinkedIn: Only data you explicitly authorize via API
- Service Providers: Vercel (hosting), OpenAI (AI processing)
- Legal Authorities: When required by law (DOT, SOC2 audits)
5.3. Data Security & Local-First Architecture
Important: All LLM processing happens locally on our infrastructure using Ollama. Your sensitive data is never sent to external AI APIs for inference. Only aggregated analytics data is shared with Google Analytics.
6. Your Rights & Choices
6.1. Access and Portability
Request a copy of your personal data by contacting privacy@aiscale.pro
6.2. Deletion (Right to be Forgotten)
Request deletion of your data by emailing privacy@aiscale.pro. We'll delete within 30 days except for legal requirements.
6.3. Opt-Out of Marketing
Email: Use the unsubscribe link in any email, or visit aiscale.pro/unsubscribe
LinkedIn: Revoke AIScale's access in your LinkedIn privacy settings
6.4. CCPA Rights (California Residents)
If you're a California resident, you have the right to know, delete, and opt-out of the sale of personal information.
6.5. GDPR Rights (EU Residents)
Under GDPR, you have the right to access, rectify, erase, restrict processing, data portability, and object to processing.
7. Cookies & Tracking Technologies
We use the following cookies and tracking technologies:
| Cookie Type | Purpose | Duration |
|---|---|---|
| _ga, _gid | Google Analytics 4 | 2 years |
| li_at | LinkedIn authentication | Session |
| session | User authentication | Session |
Browser Settings: You can refuse cookies by changing your browser settings. However, this may affect site functionality.
8. Data Security Measures
We implement industry-standard security measures:
- Encryption: TLS 1.3 for data in transit, AES-256 for data at rest
- Access Control: Role-based access, MFA for admin accounts
- Local LLMs: All AI inference happens on-premises via Ollama
- Audit Logs: Comprehensive logging of all data access
- SOC2 Compliance: Architecture designed for SOC2 certification
- Regular Testing: Penetration testing and security audits
9. Data Retention
We retain personal data for the following periods:
- Active Leads: 2 years from last contact
- Unsubscribed Leads: 5 years (CAN-SPAM compliance requirement)
- Chat Logs: 1 year
- Analytics Data: 26 months (Google Analytics default)
- LinkedIn Data: Until you revoke access or delete your account
Data is securely deleted or anonymized after retention periods expire.
10. Children's Privacy
Our services are not intended for children under 16. We do not knowingly collect personal information from children under 16. If we become aware of such data, we will delete it immediately.
11. International Data Transfers
AIScale operates in the United States, Singapore, UAE, and EU. We may transfer data internationally for:
- Cloud infrastructure (Vercel, Supabase)
- CRM database (Snowflake)
- Analytics (Google Analytics)
GDPR Compliance: When transferring EU data to the US, we rely on Standard Contractual Clauses (SCCs) and adequacy decisions.
12. Changes to This Privacy Policy
We may update this policy to reflect changes in our practices, technology, legal requirements, or business operations. We will notify you of significant changes by:
- Email notification (for account holders)
- Notice on our website
- In-app notification
Review Date: January 4, 2026
13. Contact Us
For privacy-related inquiries, data requests, or to exercise your rights:
Email: privacy@aiscale.pro
Website: aiscale.pro
Address:
2010 El Camino Real, Suite 200
Santa Clara, CA 95050
United States
LinkedIn: linkedin.com/company/aiscale-pro
LinkedIn API-Specific Contacts
For questions about our LinkedIn integration:
Email: support@aiscale.pro
14. Regulatory Compliance
AIScale complies with major data protection regulations:
GDPR (EU)
General Data Protection Regulation - EU data protection law
CCPA (California)
California Consumer Privacy Act - California privacy law
CAN-SPAM Act
Commercial email compliance - Unsubscribe requirements
SOC 2
Service Organization Control 2 - Security compliance
15. Your Consent
By using AIScale and connecting your LinkedIn account, you consent to this Privacy Policy and our processing of your data as described herein. If you do not agree with this policy, please do not use our services or connect your LinkedIn account.
LinkedIn Users: By connecting your LinkedIn account, you authorize AIScale to access the LinkedIn data specified in Section 3. You can revoke this authorization at any time through your LinkedIn privacy settings.
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